Their sales team is great to work with, and I recently worked with their tech support over a video call and we were able to quickly and easily resolve an issue. Very professional and convenient, thanks for the support!

We had issues with one of our machines when it arrived but all we had to do was contact the support team and they had us fixed up in no time. Great staff. They stand by their work. Highly recommend, Mathew, JC and the whole staff are great. We are ordering all our machines through them.

Great customer service!

Terrie Bass was extremely helpful during our interaction. She went above and beyond to make sure my needs were met!

Vending Concepts is fantastic to work with from start to finish. They are an amazing company, from their front office staff to their salespeople. You will not only receive top-notch products but also amazing customer service. They even personalized our machines with our logo.

Vending Concepts was awarded through a formal public solicitation. They're professional and offer fantastic customer service. Great experience.

Jon is the best help me select good vending machine for my location. The machine work great you are in good hands with him every thing he said he did best salesman ever. I will be buying from him again.

As a business owner, I know great customer service when I see it and vending concepts takes pride in theirs! I’ve purchased 13 machines from vending concepts and they have gone above and beyond to keep me satisfied long after my purchases. Their tech team alone is worth purchasing from them. Jon LaVilla, Steve Thomas, and Rolando are rockstars. Responsive and helpful. Great work guys!

I spoke with Jon Carnes about my new combo vending machine. He went above and beyond with excellent customer service. I will definitely be working with him and Vending Concepts again for future vending machine purchases.

Vending Concepts has been great since had my first phone call with Abe!!! He made the process easy and communication was extremely exceptional. When I needed tech support Jorge walked me through and taught me everything I needed to know! Very knowledgeable and helpful. Thank you!!!

I can't say enough of how great I was treated by John Carnes at Vending Concepts. I am a rookie with vending machines and John was patient and took the time to explain my options. The refurbed snack machine looks brand new and the Dallas Cowboys soda machine is a big hit with my employees. John explained Vending Concepts is very careful that everything is in good working order before they deliver or ship a used vending machine. John Carnes made me a Vending Concepts customer for life!

I purchased my first machine from Matthew & he made this process as smooth as possible for me. I had a short window from when I purchased to when I needed machine delivered.. Vending Concepts made that happen, along with hands on training. I feel confident with my machine and I’m glad I chose this company for my business venture.

Great company to work with. Matthew Lavilla is extremely helpful, very knowledgeable and honest. Thank you Matthew, I will definitely be working with you again!

Vending Concepts did a great job helping me with all my needs to start my vending business! Wonderful guys to work with from Sales, customer service, training and technical support 👍 I look forward to a long relationship with this company! Thank you!

Jon and his team were helpful from start to finish. I have never owned a drink vending machine before I bought one from him. I had a ton of questions when I was getting mine going. Jon was very quick to respond and willing to help at all times. Great experience.

I am proud to write a review about Vending Concepts. The general manager, Jon Lavilla was a tremendous help to me. He was very quick about responding to my issue. If you need to know, or need to make a purchase, I, myself, would highly recommend you to contact them. Thanks again Jon, for your hospitality.

Excellent customer service, nice people to deal with for the best eight years.

Very happy with my new vending machine. Fast delivery and trouble free start up. Matt was a tremendous help in selecting a machine for my business.

Purchased my Coke machine from them. They went above and beyond to make sure I received the best attention, service, price, and machine I could possibly get. Matthew was of excellent and great help.

Great company with great service. Always providing good options to buy and they are always willing to answer any service call question.

Great company! They are great at getting back to me when I have questions and their support is the BEST. I highly recommend Vending Concepts for quality machines.