Why is Smart Shop™ better than Vending Machines?
How do consumers shop and why is it so "smart" compared to other smart cooler systems? Consumers pay first and then the door unlocks itself. The AI cameras automatically calculate what is taken out and then charges the payment form the customer used to open the door. If while the door is still open the purchaser decides to put one or more of the items back, the AI Vision reduces the charge to the consumer's payment source automatically, if they take more it calculates that and charges accordingly!
Smart Shop
™ cooler has the security of a vending machine but only one moving part, the lock, unlike a vending machine that has MANY, such as motors, picker hands, elevators, etc. Malfunctioning is greatly limited and products won't get stuck in the machine! Perhaps the greatest benefit is the ROI (return on investment). People spend more money when they can touch the product and handle it before making their final selection and with the Smart Shop
™ you have the flexibility to sell virtually anything that fits on the shelf! There is no delivery system that limits you such as drop chutes, picker hands, or pre-determined slots or rows in the machine. It is a shelf that can be adjusted to be higher or lower. Bring the grocery store experience to your business and your employees. They will be thrilled to have fresh products for their convenience and increase their productivity at the same time. Take your vending back and do it yourself!
Mandatory Subscription
The mandatory subscription is $49.00 per unit which includes access to the backend management system for inventory, sales, monitoring and more, remote support and software updates as needed. There is no contract and no percentage of sales. An active subscription is required for the unit to be used.
The Smart Shop™ difference
A breakthrough in unattended retailing, powered by AI Vision cameras shrinkage all but disappears. Other systems use the honor system, which have minimal security, offering little theft deterrent, or weighted scales that are expensive and are likely to have product mix-ups, which causes headaches. How do consumers shop with the Smart Shop and why is it so "smart" compared to other smart cooler systems? Consumers pay first and then the door unlocks itself. The AI cameras automatically calculate what is taken out and then charges the payment form the customer used to open the door. If, while the door is still open, the purchaser decides to put one or more of the items back, the AI Vision reduces the charge to the consumer's payment source automatically, if they take more it calculates that and charges accordingly! No scanning or action from the consumer is required. Just pay, take and enjoy.
Convert any single door cooler / freezer to a compliant automated food vending machine with a smart health lock. The lock will send remote alerts if the temperature raises past the set point and can also be remotely unlocked or locked. With real-time remote alerts you can save hundreds or even thousands of dollars by avoiding spoilage, loss sales and needless service calls due to finding out you unit is down too late.
For further details on condition, please see our Machine Condition Details.
A – Excellent
- Cosmetic condition: 9-10
- Paint and bodywork (when applicable)
- Detail cleaned
- Thoroughly tested and working
- Serviced money systems
B – Good
- Cosmetic condition: 6-8
- Normal visible wear and tear, minor scratches, nicks, dents, scuffs, dings, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
C – Fair
- Cosmetic condition: 3-5
- Blemishes that exceed normal wear and tear, scratches, nicks, dents, scuffs, dings, rust, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
F – Bad
- Cosmetic condition: 1-2
- Severe blemishes i.e. rust, large dents, severe scratches, major cracks or see-through graphic, etc.
- Not cleaned at all, left “as-is” cosmetically but, mechanically functional
- Thoroughly tested primary purposes functioning, secondary functions may not work optimally, i.e. lights, hinges…
- Serviced money systems
HABCO warrants to the End-User of a new HABCO commercial appliance (the “Product”) that it be free from defects in material and workmanship,
under normal commercial use, proper start-up, installation, maintenance and service in accordance with HABCO’s printed instruction package supplied with the Product.
Three (3) Year Limited Parts and Labor Warranty
HABCO’s obligation under this portion of the warranty is limited to repair or replacement, at HABCO’s sole discretion, including labor charges, of
defective parts or components, for a period three (3) years from the date of purchase by the End-User, not to exceed thirty-nine (39) months from
the date of HABCO invoice for the Product to the Purchaser.
Additional Two (2) Year Limited Compressor Part Warranty
In addition to the limited warranty stated above, HABCO warrants the hermetically sealed compressor part only, and no other parts, components
and/or labor for an additional two (2) years beyond the first three (3) year warranty period, not to exceed sixty-three (63) months from the date of
HABCO invoice for the Product to the Purchaser, to be free from defects in material and workmanship under normal commercial use, proper maintenance and service in accordance with HABCO’s printed instruction package supplied with each Product. HABCO reserves the option to repair or
replace any defective compressor part at HABCO’s sole discretion.
Warranty Limitations and Conditions
For the purpose of this limited warranty, the “End-User” means the first user of the product. The “Purchaser” shall mean the company or division of a company, or individual first invoiced by HABCO. This limited warranty applies only to the End-User and is not transferrable or assignable. The original Purchaser invoice, stating the End-User’s company name and address, purchase date and serial number, shall be deemed proof of End-User and must be provided to HABCO to make a claim under this warranty.
No warranty work shall be performed unless prior authorization has been obtained from HABCO. The labor warranty shall include only standard straight time labor, defined as normal repair time/rates and reasonable travel time, during normal business hours, as determined and approved by HABCO. Service performed outside of normal business hours as determined and approved by HABCO, will be covered at standard straight time labor, defined as normal repair time/rates plus reasonable travel time, with any premium labor or other charges the sole responsibility of the End-User.
HABCO reserves the sole option to inspect and deem defective, materials and/or workmanship. HABCO reserves the sole option to limit effective
warranty coverage to Purchaser’s country of origin.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, commercial use of the Product. Exclusions under this limited warranty include, without limitation, the following: normal wear components including, gaskets, seals, incandescent and/or fluorescent lamps and starters; power cords; damage due to improper use of electrical extension cords; damages arising from abuse, misuse, neglect or accident; cosmetic damage or damage to the interior or exterior finish; unauthorized service or alterations; damage as a direct result of transport and/or handling; damage due to painting, the application of decals or remanufacturing; adjustments; low voltage and/or inadequate power
supply at location; excessive charges due to installed location; wait times and/or revisits due to inaccessibility; installation within residential, noncommercial and/or moving vehicles; excessive shipping costs; any labor not directly required for warranty repair such as unloading of contents; fire, water, lightning or other acts of God; consequential damages; nor does it include issues arising from improper installation or lack of basic preventative maintenance, including but not limited to condenser cleaning which is regular and appropriate to the location of the Product, all in accordance with HABCO’s printed instruction package supplied with each Product. HABCO does not warrant uninterrupted or error-free operation of the Product.
Under no circumstances shall HABCO be liable for an amount greater than the actual purchase price of the Product. HABCO shall not be responsible for any incidental, consequential, special, punitive, direct or indirect loss, or economic loss, including without limitation, loss of goodwill, lost
profits, or losses or damages arising from food or product spoilage, whether or not on account of refrigeration failure.
HABCO shall not be liable in any manner for any default or delay in performance hereunder caused by or resulting from any contingency beyond
HABCO’s control including, but not limited to, war, acts of terrorism, government restrictions or restraints, strikes, lockouts, injunctions, fire, floods, acts of nature, short or reduced supply of raw materials, or discontinuance of parts by the original manufacturer.
All other warranties and conditions express or implied, and whether arising by law, by statute, by course of dealing or usage of trade, including without limitation implied warranties of merchantability, merchantable quality and fitness for a particular purpose are hereby disclaimed. HABCO’s sole
liability is limited to the warranty set out herein and there are no warranties, which extend beyond the terms of this warranty.
HABCO does not authorize any representative or other person to create or assume for it any warranty obligation or liability other than such as expressly set forth herein.
HABCO will provide an authorization number for the return of defective parts, which must be returned within thirty (30) days of the date on which
service occurs.
Vending Concepts also offers an optional Parts & Labor Extended Warranty through our partnership, for peace of mind and protection of your investment. For warranty details, visit our partner’s website here or call them directly.
Some of the benefits of the extended warranty are: Commercial Equipment – New Products
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- 2 & 4 year Extended warranty starting after the OEM’s 1 year warranty for a possible 5 year total
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
Commercial Equipment – Refurbished Products
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- 2 & 4 year Date of Purchase warranty with CPS taking over at:
- Day 31 for Labor
- Day 31 for Parts
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
FAQs about Consumer Priority Service Extended Warranty
There are no returns or cancellations on special orders or custom orders (i.e. new machines, custom graphics, etc.). All other items are subject to a 25% restocking charge and shipping charges from us to the buyer (even if it is included in the price of the machine there is a cost) and shipping charges to send the vending machine back to Vending Concepts will be the full responsibility of the buyer. The buyer is also responsible for properly securing the vending machine back on a pallet and wrapping it up to ensure safe shipping back to Vending Concepts. If the machine is sent back and not in the same condition it was in when it shipped from Vending Concepts the buyer will be responsible for all other charges to get the vending machine back in that condition but not to exceed the original cost of the machine. There is a cost to free shipping to Vending Concepts. We have to pay full price for shipping (although free to the buyer) and when a buyer wants to return a machine the buyer becomes fully responsible for the complete amount of the shipping costs. Vending Concepts will provide an invoice from the trucking company for the shipping cost from Vending Concepts to the buyer. The buyer is solely responsible for those costs upon returning a machine. The buyer is also solely responsible for all the costs associated with sending the machine back and can elect to use their own shipping or Vending Concepts can assist with obtaining the best quote possible. The buyer will continue to be the owner of the machine until it is received in the same condition as was purchased by the buyer and a refund is issued for the machine purchase less shipping, restocking fees, and any deductions if any (due to returning it “not” in the same condition it was bought). All returns must be accompanied by an (RMA) Return of Merchandise Authorization and can only be obtained within 7 days of receiving the machine or 60 days from the original purchase date, whichever comes first. There will be no returns after 7 days of receiving the merchandise. To obtain an RMA, please contact our customer service during regular business hours. Monday through Friday, 8 AM to 5 PM CST.
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